Troubleshooting HP Not Printing

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Experiencing a hiccup with your HP printer can be frustrating, especially when it refuses to print. Whether it’s an inkjet like the DeskJet 2130 or a more advanced model like the HP Smart Tank 6001, various factors could cause your HP printer to malfunction. Let’s explore some common solutions to address these issues, ensuring your printer is back in action in no time.

hp not printing

Common Reasons HP Printers Stop Printing

1. Connectivity Issues

  • Ensure your printer is properly connected to your computer or network. Wireless printers like the HP 3720 should be within range of the Wi-Fi router.

2. Ink or Toner Shortages

  • Check ink or toner levels. Printers like the HP 5200 may stop printing if ink levels are too low.

3. Printer Settings

  • Verify the printer settings. Make sure the correct printer is selected and that there are no errors like “printer offline.”

4. Driver Problems

  • Outdated or corrupted drivers can affect printing. Regularly update your printer drivers, especially for models like the HP 8100.

5. Paper Jams or Loading Issues

  • Clear any paper jams and ensure paper is correctly loaded in the tray.

HP Printer Not Printing: A Comprehensive Troubleshooting Guide

When your HP printer suddenly stops printing, it can disrupt your workflow and cause frustration. This guide delves into common issues and solutions to get your HP printer back up and running, featuring tips for popular models and general troubleshooting advice.

Understanding the Problem

Software and Connectivity Issues

  • Check the Network: For wireless models like the HP DeskJet 2755e, ensure your printer is connected to the same network as your device.
  • Driver Updates: Regularly update printer drivers to maintain compatibility, especially for advanced models like the HP Smart Tank 6001.

Hardware and Maintenance Problems

  • Paper Jams and Alignment: Common in printers like the HP 2600, resolve paper jams and run alignment tests.
  • Ink Cartridge Issues: For printers such as the HP 6230, ensure ink cartridges are properly installed and have sufficient ink.

Print Quality Concerns

  • Cleaning Print Heads: Models like the HP Photosmart 7520 may require regular print head cleaning for optimal performance.
  • Checking Print Settings: Adjust print settings for quality and paper type as needed.

Model-Specific Troubleshooting

HP Tango Printer

  • The Tango printer requires a stable Wi-Fi connection. Reset the Wi-Fi settings if you’re experiencing connectivity issues.

HP Photosmart 7520

  • This model may have issues with the print head. Perform a print head cleaning cycle through the printer’s menu.

HP ENVY 5660

  • The ENVY 5660 often encounters software glitches. Restarting the printer and ensuring the latest software updates can resolve many issues.

HP DeskJet 2652 & 4155e

  • These models may have trouble recognizing cartridges. Reinstalling the cartridges or resetting the printer can help.

Troubleshooting Steps

  1. Restart Your Printer: A simple restart can often solve many printing issues.
  2. Check Ink Levels: Low ink can prevent printing. Replace cartridges if needed.
  3. Verify Connection: Ensure the printer is correctly connected to your device or network.
  4. Update Printer Software: Keep your printer’s software up to date to avoid compatibility issues.
  5. Check for Error Messages: Look for any error messages or lights on the printer and consult the manual for specific troubleshooting tips.

Using HP Smart App for Troubleshooting

The HP Smart app is an excellent tool for diagnosing and resolving printer issues. It provides guided troubleshooting steps for common problems. For specific models like the HP 6230, the app can offer tailored solutions.


  1. Why is my HP printer not printing even though it’s connected?
    • Check if the printer is set as the default printer, ensure it has paper and ink, and look for any error messages.
  2. How do I fix my HP wireless printer that won’t print?
    • Restart your printer and router, check the Wi-Fi connection, and ensure the printer driver is updated.
  3. My HP printer is printing blank pages, what should I do?
    • Check ink levels, run a print head cleaning cycle, and ensure the paper type settings are correct.
  4. Why does my HP printer say it’s offline?
    • This could be due to connectivity issues. Restart your printer and check your network connection.
  5. How can I troubleshoot my HP printer’s software issues?
    • Update the printer’s firmware and drivers, and consider reinstalling the HP Smart app.

5 Detailed Questions

1. How do I troubleshoot my HP DeskJet 2130 not printing?

  • Check for any error lights, ensure it has ink and paper, and that it’s set as the default printer. Try a power reset if these don’t work.

2. What should I do if my HP 3630 won’t print?

  • Ensure it’s connected to Wi-Fi or directly to your computer. Check the ink levels and run a printer alignment test.

3. How can I fix printing issues on my HP 3720?

  • Verify the wireless connection and ensure the printer software is up to date. Perform a print head cleaning if the print quality is poor.

4. Why is my HP 5200 printer not printing black and how can I fix it?

  • This could indicate a clogged print head. Run the printer’s cleaning function and check the black ink cartridge.

5. How do I resolve common printing problems with the HP Tango printer?

  • Make sure it’s connected to your Wi-Fi network. Use the HP Smart app to run diagnostics and resolve any connectivity issues.

For a more detailed comparison of printer models and their functionalities, including troubleshooting features, visit Regal Printer’s comparison of the Canon Pixma TS6420a and HP DeskJet 2755e.